Both federal and state laws require skilled nursing facilities to provide sufficient and competent nursing staffing to meet the needs of their census populations. The federal Centers for Medicare & Medicaid Services (“CMS”) monitors and regulates skilled nursing facilities and their various staffing levels. In its regulatory role, CMS created the Five-Star Rating System^[1] that calculates various quality measures based on the data that each facility provides to CMS as part of their respective participation in the Medicare program.

According to CMS, “[n]ursing homes with 5 stars are considered to have much above average quality and nursing homes with 1 star are considered to have quality much below average.”^[2] Notably, among the most significant factors reviewed by CMS is the “staffing” provided to each facility’s census population. Based on the data provided to CMS, CMS has determined that French Park Care Center located at 600 E Washington Avenue, Santa Ana, California garnered a 2 Star overall rating and a 1 Star for health inspections, which ranks at the bottom of that scale – “much below average.”^[3]

On October 31, 2023, this facility was cited for numerous deficiencies, which are available to review in inquiring whether those same deficiencies may apply to you or your loved one (e.g., failing to “develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured,” and “provide appropriate treatment and care according to orders, resident’s preferences and goals….”).^[4]

If you or someone you love is or has been a resident of this skilled nursing facility, Garcia & Artigliere Nursing Home Neglect & Abuse Lawyers welcomes your call.